Australian Mobile Food Vendor Group Pty Ltd (AMFVG) understands that you value your privacy and wish to have your personal information kept secure. For these reasons, we place a high priority on the security of the personal information we hold. We have developed this policy to inform you of how we manage your personal information and maintain its integrity and security.
Respect for your privacy
While we keep your personal information secure, we also believe that you have the right to be informed about how we deal with that information so.
The personal information we collect and hold
We aim to collect and hold personal information only if it is reasonably necessary to providing the service, product or information you have requested from us.
Depending on the nature of your relationship with us, we may collect personal information such as your name, address, telephone number, email address and type of products you may be seeking.
How we collect and hold personal information
We collect your personal information from you directly, for example when you provide your personal information using the various contact forms on our websites.
Naturally we collect and hold a broad range of personal information gathered during the course of providing our products or services. However as stated above, we strive to ensure that we collect and hold only that personal information which is relevant to your specific matters.
In general terms, you are under no obligation to provide any information that we may request of you. You should however be aware that by withholding requested information, we may be unable to provide you with our goods or services.
The purposes for which we collect, hold, use and disclose personal information
We collect, hold and use your personal information primarily for purposes of providing you member benefit , products or services, events, company information , events and undertaking business transactions with you, we would use or disclose your personal information for other purposes which are related to those purposes.
- to send newsletters to you
- to invite you to seminars
- to invite you to events that we create or participate in
- to invite you to participate at our Food Truck Parks
- to invite you to apply for events via expression of interest
- to inform you of membership and benefits
- to inform you of products or services
- to send you financial statements
We may also disclose your personal information to the following third parties:
- IT technicians who may need access when providing on-site support
- External consultants
- To other products & service providers for which we may receive fees/commission
Personal information quality
We aim to ensure that your personal information is accurate, complete and up to date. To assist us in this, you need to provide true, accurate, current and complete information about yourself or company as requested and properly update the information to us to keep it true, accurate, current and complete.
If you believe that the information is inaccurate or incomplete, please contact us and we will use all reasonable effort to correct the information.
In the event that we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information claiming that you believe the information is not accurate, complete or up-to-date.
Securing your personal information
We are committed to keeping your information secure and will take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.
Accessing and correcting your personal information
You may request access, or correction, to all personal information that we hold about you. Prior to providing any information to you we will require proof of your identity.
In most cases, your information shall be provided free of charge, however for complex or substantial requests we may charge a reasonable fee for this service.
We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. If we refuse your request we will give you a written notice explaining our reasons for that refusal and how you may complain about that refusal.
Changes to this statement